At Siwujewels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.siwujewels.com, and interact with our services.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing and shipping addresses
- Payment Information: Credit/debit card details or payment service information (processed through secure third-party payment gateways)
- Order Information: Purchase history, product preferences, and details related to your transactions
- Technical Data: IP address, browser type, device information, and website usage data through cookies and analytics tools
2. How We Use Your Information
The personal information we collect is used to:
- Process and fulfill your orders
- Communicate with you regarding your order status, promotions, and updates
- Improve our website and user experience
- Provide customer support and respond to your inquiries
- Personalize your shopping experience and recommend products you might like
- Comply with legal requirements
We do not sell, rent, or share your personal information with third parties, except as necessary to fulfill your order (e.g., payment processors and shipping carriers) or as required by law.
3. How We Protect Your Information
We use industry-standard security measures to protect your personal information, including encryption technologies like SSL (Secure Socket Layer) to safeguard your data during transmission. While we strive to maintain the highest security standards, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to remember your preferences and provide personalized content. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site.
5. Third-Party Services
We may share your personal information with trusted third-party service providers, such as payment processors, shipping companies, and marketing platforms, to help us deliver our services. These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect it.
6. Your Rights
You have the right to:
- Access, correct, or update your personal information
- Request the deletion of your personal information
- Opt-out of marketing communications
- Restrict or object to the processing of your personal data
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will promptly delete the information.
8. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and your continued use of our website after such changes will signify your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: [email protected]
Thank you for choosing Siwujewels. Your trust and privacy are important to us!